Contact information
CONTACT INFORMATION
GET IN TOUCH WITH THE THING™
Questions about your order, our products, shipping, returns, or anything else?
We’re here to help.
Customer Support
Email: info@sendthething.com
Location: Puerto Rico, USA
For questions regarding an existing order, please include your full name and order number so we can assist you as quickly as possible.
Order Support
Contact us if you need assistance with:
- Order status
- Shipping or tracking
- Returns and refunds
- Damaged or incorrect orders
- Product questions
- Product compatibility
- General customer support
Email: info@sendthething.com
Business & Collaboration Inquiries
Interested in working with The Thing™?
For retailer inquiries, events, collaborations, sponsorship opportunities, or other business-related requests, contact:
Please include a brief description of your business, organization, event, or proposed collaboration.
Customer Service Hours
Messages are answered during regular business days. Response times may vary during weekends, holidays, product launches, or periods of high order volume.
We’ll make reasonable efforts to respond as quickly as possible.
THE THING™
Puerto Rico, USA
info@sendthething.com
LEAVE A MARK. LITERALLY.